The first step is to contact a doctor to certify the death. Once this is done, you can call us any time of day or night. We will guide you through the next steps, including bringing your loved one into our care and arranging a suitable time to begin planning the funeral.
Yes. In England, a death must be registered within five days unless a coroner is involved. We can advise you on how and where to do this and what documents you will need.
Absolutely. We arrange funerals that reflect all faiths, beliefs and backgrounds. Whether you want a religious ceremony, a humanist service or something entirely personal, we will help you create a fitting tribute.
Funeral costs can vary depending on the type of service, transport, coffin, flowers and other choices. We offer clear and transparent pricing with no hidden fees. Our team will guide you through the options to suit your needs and budget.
A coffin is typically tapered at the head and foot and wider at the shoulders, while a casket is rectangular with a hinged lid. Both are available in a range of materials and finishes. We will help you choose the right option for your loved one.
A direct cremation is a simple cremation without a funeral service or attendees. It’s a cost-effective option that still ensures a respectful farewell, allowing families to hold a separate memorial if they wish.
Yes. From music and readings to floral tributes and themed coffins, there are many ways to personalise the service. We’re here to help you create something meaningful and unique.
Yes, we offer a range of environmentally conscious options, including biodegradable coffins, natural burial grounds and reduced-emission transport. We can help you plan a service that aligns with your values.
Embalming is not always required and is often a personal choice. It may be recommended for viewings or when there is a delay before the funeral, but we will discuss this with you based on your preferences and needs.
Yes, children can attend funerals, and it is often helpful for them to say goodbye in their own way. We are happy to offer guidance on how to involve them gently and appropriately.
Ashes can be returned to you in an urn, scattered at a crematorium, buried in a memorial plot or scattered in a location that held meaning. We can help you explore all the options.
Yes, we offer prepaid funeral plans that allow you to plan ahead and protect your family from future costs and decisions. Our plans are flexible, secure and tailored to your wishes.
