Client Feedback Form

Name: Evergreen Funeral Services
Address: 611A Holderness Road, Hull, East Yorkshire, HU8 9AL, United Kingdom
Telephone: 01482 212888

We thank you for choosing Evergreen Funeral Services. We understand that losing a loved one can be very traumatic. As a company we take great care to ensure that every funeral we conduct runs smoothly and we aim to provide your family with the best possible service at this time. We also aim to continually learn and improve our services. With that in mind we would be most grateful for any feedback you would like to provide us with.

This questionnaire should only take a few short minutes of your time with mainly multiple choice answers. Any further comments or suggestions you might like to provide are welcomed at the end.

Many thanks,
Steve and Ellie. Evergreen Funeral Services

How did you hear about us?

Used our services previouslyRecommendation from family or friendPassing by our branchOnline search i.e. googleSocial media i.e. facebook / twitterTV / radioOther advertisement / publicationOther (please state)

Please State:

How did you choose us?

Heard or read good reviewsInformative website contentCost of servicesFriendly and helpful staffOther (please state)

Please State:

How satisfied are you?

Please indicate your satisfaction with the following aspects of the service provided:

(On a scale of 1 – 5 stars, 1 being extremely dissatisfied and 5 being extremely satisfied)

The care and professionalism shown by our team:-

The presentation of our team:-

The presentation of our premises:-

The communication with you up to and including the day of the funeral:-

The standard of our service as a whole:-

Would you recommend us?

How likely are you to recommend our services to a family member or friend? (Please tick one)

Highly likelyLikelyI am not sureUnlikelyHighly unlikely

If you have any further comments or suggestions regarding the service provided by Evergreen Funeral Services, please let us know in the space provided:

The passing of a family member or close friend often prompts people to consider the provisions they have made for the future. With this in mind, we can offer advice on funeral planning. A funeral plan fixes the cost of our services at today's prices and provides for the funeral that you have requested. If you would like more information about funeral plans or would simply like to discuss your funeral wishes, please tick this box:

I would like more information

Your details

Please leave this field empty.

Future contact

From time to time we may wish to use the details provided to contact you about products, services and events at Evergreen Funeral Services. Please indicate your preference for future contact below:

Yes, I consent to Evergreen Funeral Services contacting me by the following methods: (tick all that apply)

EmailPhonePost

Please leave all the above options blank if you do not wish to be contacted by us in the future.