Selecting a funeral director is an important decision and one that often has to be made in the midst of the worst sadness and loss one could experience. For a family to choose a particular funeral director demonstrates great trust and the upkeep of that trust is crucial to the grieving process.
At Evergreen we believe a good funeral director should always:
- Take the time to find out about the person who has died and what they were like,
- Care for that person in a dignified and respectful manner,
- Respect the family’s needs and be on hand to offer them advice, but…
- Never pressurise them into anything which they don’t want or require.
When searching for a funeral director we always recommend that you do your research on the companies you are considering contacting, prior to doing so. With so much being online nowadays, a quick google search is usually a good starting point. When you do get in touch, have a pen and paper handy to make notes and don’t be afraid to ask questions. Some useful questions to ask might be:
- Who owns the company? Is it a family-run business or part of a large chain?
- Are you a member of one of the two main funeral trade associations (NAFD or SAIF)? Can I see your code of conduct?
- Where can I see testimonials from previous families you have looked after?
- How much might a funeral cost? Are there any hidden extras? Can I see a copy of your price list?
- Who is involved in helping my family? Will it be the same person throughout?
- Can you come to my home to make the funeral arrangements? Is there a charge for this?
Of course you may well have other specific questions you want to ask; remember who you use is your choice. Make sure you are satisfied with the responses you are given before committing to using that service. We’re the kind of company that won’t put any pressure on you to use our services, but if you do have any questions, we will always endeavour to answer them clearly and confidently.
Find information, prices and more on our website; www.evergreenfuneralservices.co.uk
